Mental Health Awareness & De-Escalation Online Training

Security guards deal with members of the public every day, and it’s likely you will encounter some challenging behaviours. In this expert-designed course, you will learn the same tactics and strategies taught to Canadian police forces in de-escalating conflict and managing mental health concerns. You’ll gain the knowledge and skills to identify someone who is having a mental health concern, improve your interactions with them, and de-escalation conflict situations effectively. This course will be an invaluable asset in helping you handle challenging interactions with skill and confidence.

$65.00 CAD

Language: English
Certification: Yes
Digital Badge: Yes
Course Length: 1 hour and 30 minutes

Additional Course Information

Protraining / Online Training / Online / JHSC / Construction Industry / Resource and Heavy Industry / Utilities Industry / Manufacturing Industry / Transportation Industry / Technical Services Industry / Health Care Industry / Hospitality Industry / Office Industry

SKU: SEC100400

Course by: Protraining De-escalation Training

Course Description

This 40-hour, online course covers everything you need to know to pass your provincial exam and become a licensed Security Guard. Our course helped inform the provincial curriculums for security guard training across Canada, and incorporates all of the foundational knowledge to help you succeed in this exciting, rewarding career path.
Topics include:
  • Safety awareness 
  • First aid awareness
  • Conduct of security professionals
  • The legal system
  • Access control and alarm systems
  • Patrol tactics and techniques
  • Crisis response
  • Crowd control
  • Traffic control
  • Labour disputes
  • Scenario assessment
  • Report writing
  • Exam preparation 

Course Experience

This online-only course combines video elements, quizzes, and interactive elements to help you retain the information easily. The Basic Security Guard Training Course takes an estimated 40 hours to complete, but you can learn on demand and at your own pace. At the end of each section, there will be a short quiz to help you recall the information and practice for your licensing exam. 
 
 
Please note: Our Basic Security Guard Training is approved in Alberta (ABST), Manitoba (MBCTP), and Saskatchewan (SBST). This training is also extremely valuable in gaining employment and earning a security license in other provinces where there is no provincially-mandated exam requirement, such as British Columbia.

Syllabus

  • 4 modules comprising different mental health scenarios
  • Consultations with an international advisory board including police, researchers, mental health professionals, adult educators and individuals with lived experiences have aided in the development of scenarios and eLearning topics learners will view as relevant to their daily work.
  • Immersive and Interactive eLearning with imbedded first person video
  • Scenario based training with learner interaction through decision points
  • Gamification experience including integration of a narrative context, feedback, and three-dimensional environments.
  • Scenario based training with learner interaction through decision points
  • Gamification experience including integration of a narrative context, feedback, and three-dimensional environments.
  • Immediate application of skills learned in eLearning portion during closing video
  • Appropriate for all members of organization
  • Evaluation component provided for all organizations
  • Focus on improving behavioural skills

Note: Our course modules work best on the latest version of Google Chrome. If your course is not loading, update your browser and/or check your internet connectivity as a first step.